Order Tracking Policy
Tracking may be delayed, incomplete, or split across shipments depending on carrier updates.
Last updated: 2026-08-29
How tracking works
Status updates are informational and may lag behind the actual movement of a parcel. Some orders may show multiple tracking numbers if they are split across shipments.
Delays and gaps
Carrier scans, customs processing, and supplier handoff timing can create gaps or delays in tracking updates.
Support path
If tracking looks incorrect or has stalled, contact support with your order number so we can investigate the latest fulfillment status.